What This Policy Covers
This Cookie Policy explains how Trino Casino (trino-casino-canada.com) uses cookies and similar tracking technologies when you visit or interact with our website. It applies to all visitors, registered players, and anyone browsing our platform from Canada.
By continuing to use trino-casino-canada.com, you acknowledge that cookies may be placed on your device in accordance with the choices you make. This policy should be read together with our Privacy Policy and Terms and Conditions.
What Cookies Are and How They Work
Cookies are small text files that get stored on your computer, tablet, or mobile device when you visit a website. They allow a site to recognize your device on return visits, remember your preferences, and understand how you navigate through pages.
Cookies do not contain executable code and cannot carry viruses or install malware. They are widely used across the internet to make sites work more efficiently and to give operators useful insight into how their platforms are being used.
Beyond traditional cookies, we also use similar technologies such as web beacons, pixel tags, and local storage objects. These serve comparable purposes and are covered under the same terms in this policy.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function. Without them, core features like logging in to your account, navigating between pages, or completing a deposit would not work properly. They do not collect personal information for marketing purposes and cannot be switched off without breaking the site.
Examples of what these cookies handle:
- Session authentication when you sign in to your Trino Casino account
- Remembering items in your session as you move through the site
- Security tokens that protect against cross-site request forgery
- Load balancing across our servers to keep the platform stable
Functional Cookies
Functional cookies allow the website to remember choices you make and provide a more personalized experience. They are not strictly required for the site to operate, but they meaningfully improve usability.
These cookies may store:
- Your preferred language settings
- Your chosen currency (Canadian dollars by default for players in Canada)
- Whether you have dismissed a notification or banner
- Game display preferences within the platform
Analytics and Performance Cookies
We use analytics cookies to understand how visitors interact with trino-casino-canada.com. This helps us identify which pages are most visited, where users encounter difficulties, and how the overall performance of the site can be improved.
Data collected through analytics cookies is aggregated and anonymized where possible. We do not use this data to personally identify individual users.
Analytics tools we may use include Google Analytics and similar third-party services. These providers have their own privacy and data handling policies, which govern how they process the data they collect on our behalf.
Marketing and Targeting Cookies
Marketing cookies track your browsing activity across our site and, in some cases, across other websites. This allows us and our advertising partners to show you relevant promotions based on your interests and prior interactions with Trino Casino.
These cookies may be placed by us directly or by trusted third-party partners. The information collected may include pages visited, time spent on the site, and whether you clicked on a particular offer or bonus.
You can opt out of marketing cookies at any time through our cookie preference centre or by adjusting your browser settings. Opting out will not affect your ability to play or access your account.
Session Cookies vs. Persistent Cookies
Session cookies are temporary. They exist only for the duration of your visit and are deleted automatically when you close your browser. Persistent cookies remain on your device for a set period of time, or until you manually delete them. Both types are used on trino-casino-canada.com for the purposes described above.
Third-Party Cookies
Some cookies on our site are placed by third parties, including game providers, payment processors, and analytics platforms. These include providers such as Evolution, Play’n GO, PG Soft, and others whose software runs within the Trino Casino platform.
Third-party cookies are governed by the respective privacy policies of those third parties. We do not have direct control over these cookies, but we take reasonable steps to ensure that any third-party partners we work with maintain acceptable data protection standards.
You may also encounter cookies from embedded content like promotional videos or widgets from external platforms. These work in a similar way to if you had visited the third-party website directly.
Your Cookie Choices and Canadian Privacy Rights
Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation, gives you meaningful rights regarding how your data is collected and used. Cookies that go beyond what is strictly necessary to operate the site require your consent.
When you first visit trino-casino-canada.com, you are presented with a consent notice that allows you to accept all cookies, adjust your preferences by category, or decline non-essential cookies. You can revisit and update these choices at any time.
Your options include:
- Accepting all cookies – You allow all categories described in this policy, including analytics and marketing cookies.
- Accepting selected categories only – You choose which types of non-essential cookies you are comfortable with.
- Declining non-essential cookies – Only strictly necessary cookies will be set. Core site functionality will still work, but some features may be limited.
Managing Cookies Through Your Browser
All major browsers let you view, manage, and delete cookies stored on your device. Below are links to cookie management instructions for common browsers:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and Site Permissions
Please note that blocking or deleting cookies may affect your experience on trino-casino-canada.com. In particular, session authentication and account preferences may not function as expected if strictly necessary cookies are removed.
Opting Out of Analytics
If you wish to prevent Google Analytics from collecting data about your visits, you can install the Google Analytics Opt-Out Browser Add-on, available at tools.google.com/dlpage/gaoptout. This works independently of our cookie consent tool.
Responsible Gambling and Cookie Use
In keeping with responsible gambling standards applicable in Canada, we use certain technical cookies to support player protection features. These include:
- Cookies that enforce self-exclusion preferences and deposit limits set by the player
- Session tracking used to enable timeout and cooling-off features
- Age verification process support during registration
These cookies fall under the strictly necessary category and cannot be disabled while using the platform. They are part of our commitment to safe gambling practices, consistent with guidelines supported by organizations such as Gambling Therapy and BeGambleAware.
If you need support or want to access responsible gambling tools, visit our Responsible Gambling page.
Data Retention
The length of time a cookie stays on your device depends on its type. Session cookies are removed when you close your browser. Persistent cookies are stored for varying periods depending on their function:
- Functional cookies: typically up to 12 months
- Analytics cookies: typically up to 24 months, depending on the provider
- Marketing cookies: typically up to 90 days, though this may vary by partner
You can delete cookies from your device at any time through your browser settings, regardless of their intended expiry date.
Security
Trino Casino takes the security of data collected through cookies seriously. We use industry-standard encryption and access controls to protect information stored on our systems. However, no method of data transmission or storage is completely secure. We encourage you to use strong, unique passwords for your Trino Casino account and to log out after each session, especially on shared devices.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our own practices. When we make material changes, we will notify you through a notice on the site or, where appropriate, through your registered email address.
Continued use of trino-casino-canada.com after any update to this policy constitutes your acceptance of the revised terms.
Contact Us
If you have questions about how Trino Casino uses cookies, or if you want to exercise your rights under Canadian privacy law, please get in touch with us:
- Email: support@trino-casino-canada.com
- Phone: +1 (514) 555-6382
- Address: 475 Rue Sainte-Catherine Ouest, Montreal, QC H3B 1B1
Our support team is available Monday to Saturday, 9AM to 6PM. For general inquiries outside of these hours, email is the most reliable way to reach us.